When searching online for the solution to your computer problems, you’ll find there are tons of websites offering troubleshooting advice, both legitimate and illegitimate. Undeniably, the sheer magnitude of options can be overwhelming, not to mention the troubleshooting directions can be intricate and beyond your computer knowledge.
After exhausting your patience with the DIY method, you might mention to a computer-savvy colleague or a friend that your computer is giving you a little bit of trouble. Any good techie friend will provide you with all sorts of expertise, hoping to impress. “Did you try turning it off and on again?’’ What usually happens is they’ll tell you to do something like download a driver, update software patches, or clear your cache. Then, they’ll walk away. For some of us, phrases like that are meaningless, and we are still left at square one with a malfunctioning computer and useless troubleshooting advice.
Taking your computer to a professional tech service may save you time and stress, but often their services come with a hefty fee. Some tech services allow you to make an in-person appointment with any number of different mechanic style helpdesks. Or, if you have an appointment ahead of time, you can sail into the store, plop your offending piece of tech down, and get some straightforward help. However, there is no guarantee your problem will be fixed, and you’re usually paying a high price for time rather than solutions in situations like these. More often than not, you will be asked to leave your computer with the tech-repair business for a period of time, leaving you without a computer at all.
Computer Help Online Can be the Perfect Middle Ground
There are a lot of companies that have decided to try straddling this gap by providing professional solutions in an online capacity, saving you both money and time. Maybe you’re having internet connectivity issues. Maybe your computer is full of malware, or maybe you just need to keep your drivers updated regularly. There are companies that sell software that can work in the background of your computer, cleaning up issues as they arise. These programs are kind of like the opposite of malware. They start up with your computer and run as you work, but instead of stealing your info and gumming up your RAM, they can do some vigilant security work for your computer.
Finding the Best Online Solution for Your Computer Problem
An online search for computer tech repair and assistance will yield thousands of results, leaving you to wonder which companies are reputable and which will take your money and run. The choices are overwhelming and all you want to do is make a safe choice. The good news is there is a powerful tool available to every consumer which will help you zero in on the right choice — online customer reviews.
Online customer reviews can help you sift through the overwhelming number of sites and point you in the direction of a reputable website to help you address those computer bugs!
Customers are eager to post summaries of their experience with online companies, most commonly if they have a negative experience. If you search for the problem you’re having and add the word “reviews,” you’ll come up with trustworthy opinions from real people describing their experience with the solutions company. However, it is important to know, in terms of technology services, one size doesn’t fit all and knowing what to look for will improve your chances of finding the right company.
In the reviews, you want to look for customer service and accessibility factors. Was the site and information on it accessible and navigable? Was the online customer support helpful? Did they respond to your tech needs in a timely manner?
Besides quality, you want to find a solution that fits your level of tech knowledge and expertise. By utilizing customer reviews, you will be able to identify users with similar experience levels, expectations, and computer literacy. Maybe the consensus top choice for most people’s problems isn’t user-friendly enough for you. Customer reviews can point you in the direction of a more down to earth solution.
Here at eKomi, we manage reviews for companies like MyCleanPC.com. MyCleanPC is a powerful scanning engine that finds and repairs adware and file system errors. It also deletes adware and temporary files that are slowing down your computer and browsers. Cleaning your PC restores proper function and efficiency to your system so you can enjoy using your PC again.
People who look up “mycleanpc.com reviews”, can find tons of independent opinions on the efficacy of MyCleanPC’s various programs. MyCleanPC’s reviews are overwhelmingly positive, with four or five stars almost 95% of the time. eKomi hosts native reviews right on their MyCleanPC’s website, giving potential customers a seamless way to comparison shop right at the point of sale. Customer reviews are the internet’s most powerful shopping tool. Using reviews will help consumers pinpoint exactly what they need when they’re experiencing computer issues. If the product is good, the reviews will support it and the customers can be assured they are making a great choice in supporting that company.