A Collation of Top Bridal Shops in Cape Town, South Africa 

Finding the ideal wedding dress can be difficult, but thanks to Mother City’s abundance of amazing wedding dress stores, you’re sure to find the gown of your dreams. There is something for every bride, from renowned designer stores to independent boutiques, from classic styles to modern couture, and catering to your price range. In this StarInsights report, we examine the top bridal shops in Cape Town and curate a list of the highest-rated and most-reviewed shops based on user reviews and ratings. 

An Overview of Bridal Shops and the Impact of Customer Reviews

The SA Wedding industry, is primarily comprised of entrepreneurs and SMEs and estimated to be worth over R20 billion by experts. It’s a tricky business that requires expert product knowledge and service. Delighting the customer’s needs is crucial to the survival of bridal boutiques in the digital age.

A bride is overwhelmed with products and services when she begins planning her wedding, all designed to make the occasion perfect. However, there can be so much information to process that decisions are made in haste, especially when it comes to wedding dresses or any other item that needs to be ordered for the wedding.

To reduce some of the stress that can come from selecting everything from a wedding dress to flowers, more and more consumers are turning to the internet to evaluate reviews and ratings. When selecting a bridal store, brides use Google to look up wedding dress stores. If a store has a mediocre 3-star rating, they will pass by. In this case, therefore, a bridal shop’s reputation becomes the major determinant of one’s market share.

For example, there are countless horrifying tales of bridal shops treating prospective customers rudely and even body-shaming women who don’t fit the smallest sizes. Naturally, we want to make sure that you never have to go through such experiences, so if you decide to look for your outfit in Cape Town, here are the top-rated bridal stores, as determined by customer ratings and reviews on Google Maps.

Most reviewed Bridal Shops in Cape Town

Bridal Shop	Number of Reviews	Rating
BRIDE&CO Canal Walk	465	3.7
Amier Suit Hire and Bridal Wear	272	4.4
Tying the Knot Bridal Boutique	190	4.3
Bridal Allure	146	4.6
Special Occasions -The Bridal Store	140	4.2
Calegra Bridal House, Cape Town	96	4.8
Robyn Roberts Bridal	96	4.8
The Wedding Boutique	90	4.6
Blanco Bridal Couture	78	4.9
Richelles Wedding Dresses	55	4.8

At the top of our most reviewed list is BRIDE&CO Canal Walk with 465 reviews and is commended for the ambiance, professionalism, and the service is very friendly and accommodating. Second, on the list with 272 reviews, Amier Suit Hire and Bridal Wear, is recommended for offering a wide range of bridal dresses and accessories. With 190 reviews, Tying the Knot Bridal Boutique is in third place with almost all of its reviews being positive, and praised for amazing deals, friendly staff, and good prices. 

Ratings are critical to the importance of your business and work in tandem with reviews to increase customer satisfaction and sales in the long run. We, therefore, additionally evaluated the top-rated Bridal Shop in Cape Town.

Top-rated Bridal Shops in Cape Town

Bridal Shop	Rating	Number of Reviews
Blissful Bridal SA	5.0	22
Sadie Bosworth Bridal Atelier	5.0	18
Elizabeth Wedding Gowns	5.0	14
My Unique Wedding	5.0	12
Bo & Luca Cape Town	5.0	9
Veil Bridal Couture – Cape Town	5.0	8
Sheer Bride	5.0	7
Tashreeqah Sadien	5.0	5
Blanco Bridal Couture	4.9	78
Belle Donne Bridal Boutique	4.9	51

In terms of the highest rated, eight out of the listed ten bridal shops have perfect scores of 5.0 stars, the only difference is in the number of reviews, 107 and 11 respectively. Other listed shops also have fair ratings, which prove to be stable when considering the competition available in Cape Town. 

While eKomi congratulates the CEOs of the leading companies in both categories, we feel the need to point out the number of reviews because such low numbers may not be standard enough to convince others to look for the same service. We urge all bridal shops to invest in branding, marketing, and sales development through partnerships with review agencies such as eKomi, to record improvements in profits and customer relationships. 

We will be documenting a follow-up evaluation in the next three months and requires all bridal shops to present a sufficient rise in reviews and ratings.