BERLIN, July 11, 2017 – eKomi, the world’s largest provider of user-validated ratings and reviews, has just released its StarInsights™ (Ref.# 22062017) study, an exclusive report on Germany’s most reviewed and best-rated banks.
This StarInsights™ study marks the third one to focus on the German market. German Health Insurance Companies StarInsights™ and TOP 100 German Online Shops StarInsights™ were those formerly released studies. With the strength of the German economy today, and its power within the EU Institutions and EU Central Bank, it is of a high interest to check how the banking system is evaluated Online by its current and former customers.
Today’s study delivers industry-specific data for the leading banking service providers who received the highest number of customer evaluations and opinions. Publicly visible feedback from real customers is undoubtedly an important success factor in today’s digital world.
Renowned digital marketing experts agree on the following: Companies that use customer and product evaluations for marketing campaigns, e-commerce transactions and social recommendations achieve higher visibility and more Online Sales. “61% of consumers read customer reviews before making a purchase decision. That is why they are essential for e-commerce companies, “says Graham Carlton, Chief Editor of Econsultancy.
“In addition, customer feedback is 12 times higher than the website product descriptions. If marketing managers and other executives do not take advantage of the highly influential customer reviews and ratings, they give up a great opportunity to increase sales. ”
eKomi StarInsights™ for the Most Reviewed and Best-Rated Banks in Germany.
This StarInsights™ study analyzed the use of transaction-based customer reviews and ratings among the leading banking branches in Germany. The results presented today are aggregated in Google through Google Shopping Seller tool within the last 12 months.
Germany’s Most Reviewed Banks Online

In the list of the TOP German banking branches, Credit Plus occupies position number #1 with 3.934 reviews up to date. Targo Bank follows with almost half the reviews and 1.833 in total. Slightly afterward, in position number three, Aux Money, follows with 1.822 reviews up to date. On StarInsights™ TOP five list, and position number four, BB Bank stands with 1.579 reviews up to date and is just a breath upfront Bank of Scotland and its German branch (DE) which rank in position number five, of the TOP five German banks with 1.416 reviews in the last 12 months through Google Shopping Seller.
Germany’s Best-Rated Banks Online

ING DiBa received an absolutely perfect Star Rating of 5 out of 5 in Google Seller Rating and occupies the BEST of Best-Rated positions in eKomi StarInsights™ in the category “Best-Rated German banks”. No matter the top score, the bank decided not to activate its online reviews yet. Same for comDirect, which although stands up in a joint second position, with a 4.9 out of 5 Star Rating, the bank has not released any reviews yet.
Joint second for Credit Plus, Bank of Scotland (DE) and Net Bank, all achieving an almost perfect 4.9 out of 5 Star Rating. Credit Plus though is differentiating itself from competitors by releasing 3.934 reviews up to date through Google Shopping Seller, possibly inspiring more Online trust to its prospective customers.
The Complete List of German Banks that received Reviews and Ratings Online.
eKomi team of analysts disclose the complete list of companies in the German Bank eKomi StarInsights™ study. They are presented underneath based on the number of reviews collected and publicly released in Google Shopping Seller:
- Creditplus: creditplus.de – 4.9 Average Star Rating and 3.934 Active Reviews in the last 12 months across Google Shopping Seller
- Targobank: targobank.de – 4.7 Average Star Rating and 1.833 Active Reviews in the last 12 months across Google Shopping Seller
- Auxmoney: auxmoney.com – 4.8 Average Star Rating and 1.822 Active Reviews in the last 12 months across Google Shopping Seller
- BBbank: bbbank.de – 4.7 Average Star Rating and 1.579 Active Reviews in the last 12 months across Google Shopping Seller
- Bank of Scotland: bankofscotland.de – 4.9 Average Star Rating and 1.416 Active Reviews in the last 12 months across Google Shopping Seller
- SWK Bank: swkbank.de – 4.6 Average Star Rating and 1.400 Active Reviews in the last 12 months across Google Shopping Seller
- Schwaebisch Hall:Schwaebisch-hall.de – 4.8 Average Star Rating and 1.203 Active Reviews in the last 12 months across Google Shopping Seller
- DKB: Dkb.de – 4.8 Average Star Rating and 1.178 in the last 12 months across Google Shopping Seller
- Weltsparen: Weltsparen.de – 4.7 Average Star Rating and 690 in the last 12 months across Google Shopping Seller
- Wuesten Rot Direct: Wuestenrotdirect.de – 4.2 Average Star Rating and 684 in the last 12 months across Google Shopping Seller
- Net bank: netbank.de – 4.9 Average Star Rating and 368 in the last 12 months across Google Shopping Seller
- Volkswagen Bank: Volkswagenbank.de – 4.4 Average Star Rating and 275 in the last 12 months across Google Shopping Seller
eKomi analysts also discovered, under the same StarInsights™ Study, several German Banking Institutions that although have been Star-Rated they have not activated yet their online reviews.
- ING-DiBa – 5 Average Star Rating but with No Active Reviews in the last 12 months across Google Shopping Seller
- ComDirect – 4.9 Average Star Rating but with No Active Reviews in the last 12 months across Google Shopping Seller
- Consorsbank – 4.7 Average Star Rating but with No Active Reviews in the last 12 months across Google Shopping Seller
- Barclay Card – 3.6 Average Star Rating but with No Active Reviews in the last 12 months across Google Shopping Seller
- Dab-bank – 3.6 Average Star Rating but with No Active Reviews in the last 12 months across Google Shopping Seller
Lastly, eKomi StarInsights Study continues with those well respected German Banking Institutions, that also receive a satisfying rank in Google organic search results but have not yet received or/ neither have they yet activated their Google Seller Rating and Reviews System.
Hereby is the list of non-reviewed nor Star-Rated German Banks presented in random order.
- hypovereinsbank.de – Neither Seller Rating nor Active Seller Reviews to date
- lbbw.de – Neither Seller Rating nor Active Seller Reviews to date
- bayernlb.de – Neither Seller Rating nor Active Seller Reviews to date
- nordlb.de – Neither Seller Rating nor Active Seller Reviews to date
- santander.de – Neither Seller Rating nor Active Seller Reviews to date
- klarna.com/de – Neither Seller Rating nor Active Seller Reviews to date
- norisbank.de – Neither Seller Rating nor Active Seller Reviews to date
- n26.de – Neither Seller Rating nor Active Seller Reviews to date
- easycredit.de – Neither Seller Rating nor Active Seller Reviews to date
- 1822direkt.de – Neither Seller Rating nor Active Seller Reviews to date
- aachener-bank.de – Neither Seller Rating nor Active Seller Reviews to date
- akf.de – Neither Seller Rating nor Active Seller Reviews to date
- apobank.de – Neither Seller Rating nor Active Seller Reviews to date
- bkc-paderborn.de – Neither Seller Rating nor Active Seller Reviews to date
- sozialbank.de – Neither Seller Rating nor Active Seller Reviews to date
- bibessen.de – Neither Seller Rating nor Active Seller Reviews to date
- bhw.de – Neither Seller Rating nor Active Seller Reviews to date
- bmwbank.de – Neither Seller Rating nor Active Seller Reviews to date
- crediteurope.de – Neither Seller Rating nor Active Seller Reviews to date
- debeka.de – Neither Seller Rating nor Active Seller Reviews to date
- degussa-bank.de – Neither Seller Rating nor Active Seller Reviews to date
- dhbbank.de – Neither Seller Rating nor Active Seller Reviews to date
- dslbank.de – Neither Seller Rating nor Active Seller Reviews to date
- fidor.de – Neither Seller Rating nor Active Seller Reviews to date
- garantibank.de – Neither Seller Rating nor Active Seller Reviews to date
- gefa-bank.de – Neither Seller Rating nor Active Seller Reviews to date
- gls.de – Neither Seller Rating nor Active Seller Reviews to date
- hanseaticbank.de – Neither Seller Rating nor Active Seller Reviews to date
- ikb.de – Neither Seller Rating nor Active Seller Reviews to date
- interhyp.de – Neither Seller Rating nor Active Seller Reviews to date
- leaseplanbank.de – Neither Seller Rating nor Active Seller Reviews to date
- mercedes-benz-bank.com – Neither Seller Rating nor Active Seller Reviews to date
- moneyou.de – Neither Seller Rating nor Active Seller Reviews to date
- norisbank.de – Neither Seller Rating nor Active Seller Reviews to date
- oyakankerbank.de – Neither Seller Rating nor Active Seller Reviews to date
- pbbdirekt.com – Neither Seller Rating nor Active Seller Reviews to date
- postbank.de – Neither Seller Rating nor Active Seller Reviews to date
- psd-bank.de – Neither Seller Rating nor Active Seller Reviews to date
- renault-bank-direkt.de – Neither Seller Rating nor Active Seller Reviews to date
- seb.de – Neither Seller Rating nor Active Seller Reviews to date
- skg-bank.de – Neither Seller Rating nor Active Seller Reviews to date
- vtb-direktbank.de – Neither Seller Rating nor Active Seller Reviews to date
The Importance of Ratings and Reviews
Customer feedback is extremely important for companies as positive assessments have a strong impact on the purchasing behavior of new and existing customers. A survey by the marketing specialist BrightLocal shows that 75% of consumers state that when reading positive reviews online, they trust the business more. Reviews that are included in the Google search results help increase users’ click-throughs and bring more visitors to the company’s website. The purchase volume and the volume of transactions are also increasing.
“If one of these German banks decide to introduce reviews to their websites, they could potentially grow their market share significantly at the expense of the other, just by moving up their Google ranking and improve Online trust,” commented Michael Ambros, eKomi Founder and CEO.
Customer ratings and reviews, especially when integrated into Google search results, motivate users (and potential customers) to visit a company’s website.They are a crucial element in driving overall website traffic, thereby increasing revenue generating activities from visitors.
⇒ Want to know more about the power or Ratings & Reviews for your Website? BOOK A DEMO today and get actionable insights for how your business can benefit from valuable customer insight, increased trust, more traffic and accelerated conversions with eKomi.