StarInsights eKomi | Analysis of Animal Parks and Zoos in South Africa

StarInsights Zoo and Animal Parks South Africa


When you travel, particularly when you visit large cities around the world, it’s not always simple to see wildlife. You can view and learn about animals from all around the world in one location at zoos and wildlife reserves, which are fantastic ways to satisfy that desire.

It’s simple to include some time at the neighbourhood zoo in your next travel plans, but there’s no assurance it will be worthwhile. Today’s StarInsights report highlights animal parks and zoos that have received favourable reviews, on one hand, to provide consumers with a good idea of what is currently happening within this industry. Customers can learn about the quality of service before visiting animal parks and zoos.

On the other hand, the report is also valuable for animal parks and zoos seeking to remain at the forefront of their sector and ensure that their consumers get the finest service possible. 

Industry Overview

The most amazing wildlife watching on earth may be found in Africa. Even the most jaded of travellers find themselves humbled in this location, which features some of nature’s most breathtaking parks or zoo theatres where you can see the cycle of life unfold.

People set up zoos to showcase the beauty of African wildlife, instead of leaving the animals in the forest and making it impossible to get a view of them, they are brought out from the forest and then placed in the zoo for sightseeing, and then they are being taken care of by the zoo management. 

Consequently, therefore, reviews can have a significant influence on the operations of animal parks and zoos. The significance of reviews cannot be understated since they help animal parks and zoos stand out from the competition, as customers will choose the animal parks and zoos that have good reviews and provide great customer service. While customer reviews are a valuable resource for companies, they may also have a significant influence on the image of animal parks and zoos.

Take a look at this list of the top animal parks and zoos in SA before your next trip to discover if one is available, nearby, and suits your needs.

Top-rated Parks & Zoos

Park/Zoo Name


Number of Reviews

Birds of Eden 4.7 1573
Two Oceans Aquarium 4.6 15867
uShaka Marine World 4.5 44632
Monkey Sanctuary, Hartbeespoort in South Africa 4.5 413
World of Birds Wildlife Sanctuary & Monkey Park 4.4 3728
Lion & Safari Park 4.4 2135
Johannesburg Zoo 4.2 11867
National Zoological Gardens of South Africa 4.1 10123

Most-reviewed Parks & Zoos

Park/Zoos Name

Number of Reviews


uShaka Marine World 44632 4.5
Two Oceans Aquarium 15867 4.6
Johannesburg Zoo 11867 4.2
National Zoological Gardens of South Africa 10123 4.1
World of Birds Wildlife Sanctuary & Monkey Park 3728 4.4
Lion & Safari Park 2135 4.4
Birds of Eden 1573 4.7
Monkey Sanctuary, Hartbeespoort in South Africa 413 4.5

Based on the official Google My Business ratings, as of July 28, 2022, the best-rated animal park & zoo is Birds of Eden with a 4.7-star rating, followed by Two Oceans Aquarium with a 4.6-star rating, and uShaka Marine and Monkey Sanctuary who are tied on the third spot with a 4.5-star rating, with the difference on lying in the number of reviews, 44,632 and 413 respectively. 

In terms of reviews, uShaka Marine is the most reviewed with a stunning 44,632 reviews, followed by Two Oceans Aquarium with 15,867 reviews and Johannesburg Zoo with 11867 reviews. These zoos and animal parks have made considerable progress in delivering a better experience for both their customers and the animals. These animal parks and zoos put a strong emphasis on building meaningful relationships with their customers.

Great job to the CEOs of the best-rated animal parks and zoos for understanding the importance of reviews. It is encouraging to see them taking these measures to improve their facilities and better serve their visitors. The leaders should be commended for their efforts in improving the overall visitor experience. They work diligently to make sure that the animals in their care have quality lives, making their customers pleased with their services. 

Contact eKomi right away if you want to increase the number of positive reviews for your company. eKomi specializes in increasing customer satisfaction and ranking. A free consultation will provide you with the necessary information on how to best achieve this goal without wasting time struggling alone against today’s powerful competition.

In three months’ time, another StarInsights report will be published on animal parks and zoos, conducting an in-depth analysis of changes that have occurred. Ensure that you keep an eye out for the updated report!

Leave a Reply