The Best Hookah Bars/Lounges in Cape Town

Are you searching for the best shisha in the Mother City? Today, smoking shisha is a common pastime. People frequently enjoy hookah or shisha with sweet flavours in cafés and lounges. While there are many locations in Cape Town, this StarInsights report has rounded up a few of the very best in the city.

A Market Overview

Hookah bars, also known as shisha lounges or hookah lounges, are establishments where people gather to smoke flavoured tobacco from a water pipe known as a hookah. Typically, hookah bars are decorated with Middle Eastern or Indian decor, and often offer drinks and snacks in addition to hookah smoking.

The business has grown in popularity in recent years, particularly in urban areas with large young adult populations. While the market for hookah bars is diverse, a wide range of potential customers includes college students, young professionals, and tourists. 

As to financial performance, hookah bars can be lucrative businesses. However, profitability depends on a number of factors, including location, competition, and overhead costs. Overall, the hookah bar business presents both opportunities and challenges for entrepreneurs looking to enter the market. As with any business, success depends on careful planning, research, and management.

Impact of Customer Feedback on Hookah Businesses

Generally, hookah bar customers judge between establishments based on location (they will not be willing to travel too far out of their way for a hookah bar) the variety of flavours served, the atmosphere, and the additional food and drink options served.

When an existing client refers a candidate to a hookah lounge, the possible new referral will look up reviews online before visiting. Nonetheless, for the vast majority of the shisha establishments, they do not have reviews online. As a result, in today’s digital age, online reputation is crucial for the success of any business, including hookah businesses. The impact of customer feedback cannot be overstated, as online reviews and ratings can heavily influence potential customers’ decision-making process.

To this end, eKomi has reviewed hookah bars/lounges in Cape Town that provide top-notch services, reputability, and trustworthiness. The findings are based on customer feedback from the consumers through a study conducted on Google Maps, as follows:

Top-rated Hookah Bars/Lounges in Cape Town

Bar/Lounge Name	Rating	Reviews
Vortex Shisha	5.0	58
Hide Hookah Lounge	4.8	24
S E E K	4.6	105
Beyti Middle Eastern Restaurant	4.6	65
Coach On Long	4.4	55
Shisha Hut, West Coast Village	4.3	49
Sultan Sheesha	4.3	42
Baghdad Cafe	4.2	459
Mesopotamia Kurdish Restaurant	4.0	627

Most reviewed Hookah Bars/Lounges in Cape Town

Lounge Name	Reviews	Rating
Mesopotamia Kurdish Restaurant	627	4.0
Arabian Nights Restaurant	607	3.8
Baghdad Cafe	459	4.2
Al Diwan Restaurant & Shisha Café	231	3.8
S E E K	105	4.6
Beyti Middle Eastern Restaurant	65	4.6
Vortex Shisha	58	5.0
Coach On Long	55	4.4
Shisha Hut, West Coast Village	49	4.3

Vortex Shisha is the top-rated, hookah bar/lounge with a perfect star of 5.0 stars, followed by Hide Hookah Lounge with 4.8 stars. In third place is a tie between SEEK and Beyti Middle Eastern Restaurant, both with 4.6 stars, but differing in the reviews. Regarding reviews, Mesopotamia Kurdish Restaurant leads the pack with 627 reviews, however they do have a low rating of 4.0 stars. 

In essence, the reviews give insights into the hookah bar’s quality, ambiance, price and service. Henceforth, if other establishments invest in gathering customer evaluations and ratings to demonstrate the calibre of their services and finest experiences, they can also pioneer these lists. Kudos, to the listed companies in both categories for a job well done.

Summing Up

There has never been a better time to concentrate your efforts on obtaining favourable consistent ratings for your hookah business in the current market, where customers are more dependent than ever before on online ratings and reviews for their dining decisions. We hope you found this article illuminating and if you are interested in learning how you can increase customer lifetime values. By concentrating on developing a stellar reputation in this cut-throat sector.

eKomi team would be delighted to assist you in automating the process of obtaining more favourable consistent ratings and reviews, as well as measuring customer feedback. So you can begin enhancing your hookah bar/lounge’s reputation right away!