A perusal of Debt Collections Agencies in Cape Town | eKomi StarInsights

this StarInsights report examines the top ten best debt collecting firms in Cape Town, SA based on user reviews and ratings

A perusal of Debt Collections Agencies in Cape Town, South Africa

Are you in need of debt collecting services? Do you know any company you can entrust that with? 

The chances are that you know one of the companies, but do you know the services it offers, plus any record on their reputation? As a result, this StarInsights report examines the top ten best debt collecting firms in Cape Town, South Africa, based on user reviews and ratings.

By analysing reviews and ratings, we aimed to find trends, customer experience, and critical insights into performance. This is because, most businesses are always on the lookout for the best credit/debt management, collection, and debt advice services organizations from which to acquire the best customer experience and entrust.

Brief summarisation of Debt Collections Agencies

Debt collection is often referred to as debt recovery agencies. Debt recovery specialists work in debt recovery, which is the process of recovering bad debts or delinquent amounts owing to the debt recovery agency’s clients. Different debt collection firms use various methods to recover debts successfully. Numerous creditors seek the help of a debt collection firm after attempting to recover debts on their own and failing to do so.

In any case, it’s normal to have trust issues, you can’t put your debts in the hands of anyone. As a result, you should check the reviews of past clients to have an idea of how successful the agency is in Debt Collection. After all, a reputable debt collecting partner is all you and your business need to run correctly.

We all know that online reviews are crucial to the success of any local business. Consumers, today, trust online reviews as much as personal recommendations. Investigating a debt agency’s reviews and client recommendations is a great way to learn about their standing and performance quickly. Nobody is more trustworthy than a customer, in good times and bad. You can learn which businesses have a good standing with the community and other debt agencies by reading a thorough review.

Therefore, using ratings and reviews given by customers on Google Maps, we curated a list of the best and most rated Debt Collection Agencies in Cape Town according to Google My Business Profiles as of 21 September 2022.

Top-rated Debt collection agencies



Number of Reviews

Zero Debt 4.8 95
DC Experts Debt Counselling Services 4.7 367
Intelligent Debt Management (IDM) Group 4.5 15
Debt Counselling Online 4.5 2
TraceOnline 4.4 14
National Debt Advisors 4.2 220
Green Debt 3.7 3
Transaction Capital Recoveries 1.9 9
Infinite Debt Solutions 1.8 10
VeriCred Collections (Pty) Ltd 1.2 21

Most reviewed Debt collection agencies


Number of Reviews


DC Experts Debt Counselling Services 367 4.7
National Debt Advisors 220 4.2
Zero Debt 95 4.8
VeriCred Collections (Pty) Ltd 21 1.2
Intelligent Debt Management (IDM) Group 15 4.5
TraceOnline 14 4.4
Infinite Debt Solutions 10 1.8
Transaction Capital Recoveries 9 1.9
Green Debt 3 3.7
Debt Counselling Online 2 4.5

eKomi is displeased, to report that the debt collection agencies in Cape Town possess unfavourable ratings and reviews. The highest-rated company, according to the listings, Zero Debt with 4.8 stars. Closely followed by DC Experts Debt Counselling Services with a 4.7-star rating. Third place  is a tie between Intelligent Debt Management (IDM) Group and Debt Counselling Online, with ratings of 4.5 stars. VeriCred Collections (Pty) Ltd is the least rating with 1.2 stars.

Reviews were not left out in this report, and can not be underestimated. In terms of the most reviewed debt collection agency, DC Experts Debt Counselling Services sits on top with 367 reviews, followed by National Debt Advisors with 220 reviews, while Zero Debt ranks third with 95 reviews. 

Overall, the results of Zero Debt and DC Experts Debt Counselling Services are all the more amazing because having a good rating with a large sample size is a very desirable feature, a 4.8-star rating from 95 reviews and a 4.7-star rating from 367 reviews, respectively.

eKomi expects better from the Cape Town Debt collection agencies, as it will be conducting a more extensive appraisal in the next three months. Companies are advised to collaborate with agencies like eKomi, who can assist in creating positive reviews that are encouraging and reflective of the establishment’s services. 

To support the boat accessory industry, we are free consultation offering free consultations to all boat accessory companies to discuss the way forward in terms of customer engagement, increasing positive reviews, and enhancing company sales.

Debt Collections Agencies

Debt recovery can be very tedious and tasking a lot of times, it is, therefore, advisable that you employ the services of certified debt collectors that will handle everything for you instead of resorting to other means that might pose a threat or problem to you in the long run.

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