An analysis of reputable Travel and Tours companies in Pietermaritzburg | eKomi StarInsights report

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An analysis of reputable Travel and Tours companies in Pietermaritzburg, South Africa 

Are you preparing to travel to South Africa, soon?  Irrespective of the province you choose to visit in South Africa (SA), the difference between an amazing trip and a passable one can be made by selecting the best tour operator for your travel preferences. How do you choose the best option out of the thousands available?

Consequently, today’s StarInsights report gives a comprehensive analysis of the highly commended and most reviewed travel and tours in Pietermaritzburg, based on publicly available data from Google Seller Ratings and its aggregated rating and review system.

Travel and Tours companies in Pietermaritzburg – a perusal

Occupying the southernmost tip of the continent, SA boasts some of the best and most well-run destinations in Africa, and it is the third most visited country on the continent

The cities of SA, also known as the “Rainbow Nation” due to its diverse population, are fascinating to visit because each one has its own distinct atmosphere and identity. While Johannesburg is bustling with activity, Cape Town is more relaxed and is surrounded by wonderful wineries, while Pietermaritzburg is sophisticated.

Pietermaritzburg is the capital and second-largest city in the province of KwaZulu-Natal, SA. Historical museums, botanical gardens, parks, bird sanctuaries, art galleries, hotels, and restaurants are all located in this area. This location respects all religions, and it is also the reason why churches and Hindu temples can be found side by side on the same piece of land.

Even though visiting Pietermaritzburg is a breathtaking experience full of vivid colours, striking contrasts, and moments to cherish forever, finding the best tours in the country can be difficult, especially given its size. Naturally, there is a tonne of results when you Google “tour operators in Pietermaritzburg” and every business claims to be the best.

Examining their reviews is one of the most reliable ways to select the best tour provider. You can read reviews from other travellers to find out how they felt about the tour operator, the guides, and their travelling companions. Of course, it’s crucial to remember that each person is unique when reading reviews of tour operators. Depending on individual expectations and general travel philosophy, someone else’s 5-star experience could be someone else’s 3 or 4-star experience.

Take a look at this list of the below-listed travel and tour agencies in Pietermaritzburg before your next trip to discover if one is available, nearby, and suits your needs.

Top-rated-travel & tour Agencies 

Travel & Tours Agencies


Number of Reviews

Dunaverty – Accommodation and Tours 4.8 16
Crossways Travel 4.8 5
XL Astra Travel 4.8 5
African Link Travel 4.7 7
Travel Finesse 4.6 8
Hilton Travel 4.5 24
Pentravel 4.3 19
Duzi Travel & Tours 4.3 12
Dankiza Tours 3.8 5
One Stop Travel & Tours 3.6 23

Most-reviewed travel & tour Agencies 

Travel & Tours Agencies

Number of Reviews


Hilton Travel 24 4.5
One Stop Travel & Tours 23 3.6
Pentravel 19 4.3
Dunaverty – Accommodation and Tours 16 4.8
Duzi Travel & Tours 12 4.3
Travel Finesse 8 4.6
African Link Travel 7 4.7
Crossways Travel 5 4.8
XL Astra Travel 5 4.8
Dankiza Tours 5 3.8

Based on the official Google My Business ratings, as of September 05, 2022, the best-rated tour agencies are Dunaverty – Accommodation and Tours, Crossways Travel, and XL Astra Travel who are tied on the first spot with a 4.8-star rating, with the difference on lying in the number of reviews, 16, 5, and 5 respectively.

In terms of reviews, Hilton Travel is the most reviewed with 24 reviews, followed closely by One Stop Travel & Tours with 23 reviews and Pentravel with 19 reviews. These agencies have made considerable progress in delivering a better experience for their customers by putting a strong emphasis on building meaningful relationships for an unforgettable experience.

We thank the owners of the listed top ten travel and tour agencies in both categories for their excellent service and encourage them to contact an organization like eKomi, which can improve their digital presence with efficient teams that generate organic reviews. The eKomi team provides numerous businesses with customer satisfaction assessments, along with free consultation to determine the level of business growth and a literate sales development and online footprint.

Check out eKomi’s blog in three months to follow up on our assessment of which agency in Pietermaritzburg will be the best and most rated.

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