Introduction Logistic Companies

The nature of traffic in South Africa (SA)  has created a market for an infinite number of logistic companies to thrive. Essentially, small businesses can now have items delivered to their preferred location for a fraction of the cost of doing it themselves. 

As a result, many business owners still struggle to find a logistics company that provides both premium services at reasonable prices, etc. Today’s StarInsights reviews the best Logistics companies in SA based on official Google ratings and reviews.

Industry Overview Transport and Logistic Companies

The term logistics has a variety of definitions due to the complexity of its nature. Generally, Logistics can be referred to as the movement of goods and equipment from one location to another. A supply chain, on the other hand, is a network of organisations that transports goods and services to customers. 

The global logistics and supply chain management sector is changing rapidly and dynamically. Many examples include changes in demand, such as the growth of e-commerce, and many other reasons. Additionally, logistics companies are providing customers with a competitive advantage over their competitors by offering customised logistics and supply chain management solutions. This lucrative industry has attracted numerous investors, increasing competition.

Within this changing environment, the logistics industry must continue to perform and compete. The importance of logistics performance is critical for a country’s growth and integration. Without a doubt, the sector plays an important role in facilitating trade, both within and across borders, and remains a critical enabler of development.

Against this backdrop, and given that the South African economy has not been performing well in recent years, the logistics and supply chain management industry in the country has been severely strained. Nonetheless, the sector has worked hard to maintain a high level of quality and dependability while keeping costs under control.

Reviews and ratings are paramount to any consumer-based business, and the Logistics industry heavily relies on consumer interaction.  The logistics activities within a business organisation attempt to satisfy customers by meeting time and location-related market challenges, as well as the cost and quality of the service, provided while taking customers’ needs and purchasing power into account. Customer satisfaction, therefore, is significant because it provides marketers and business owners with a metric to manage and improve their operations.

This StarInsights report has reviewed companies that provide quality goods and services according to the consumers through a study conducted on Google Maps. The rankings of the top companies in terms of reviews and ratings are outlined in the table below:

Top-rated Logistic companies in SA

Logistics Companies	Ratings	Number of Reviews
Imvusa Transport	5.0	5
Interlogix	5.0	4
Barloword Logistics	4.5	33
Liebenlogistics	4.4	72
Connect Logistics Limited	4.3	117
Onelogix (Pty) Ltd	4.3	102
Ziegler South Africa	4.2	15
Rhenus Logistics (Pty) Ltd (formerly World Net Logistics)	4.1	94
CCS Logistics	4.0	80
CHEP	3.9	67

Most reviewed logistic companies in SA

Logistics Companies	Number of Reviews	Ratings
Connect Logistics Limited	117	4.3
Onelogix (Pty) Ltd	102	4.3
Rhenus Logistics (Pty) Ltd (formerly World Net Logistics)	94	4.1
CCS Logistics	80	4.0
Liebenlogistics	72	4.4
CHEP	67	3.9
Value Logistics	66	3.9
Barloword Logistics	33	4.5
Ziegler South Africa	15	4.2
Imvusa Transport	5	5.0

From the findings above Imvusa Transport and Interlogix Logistics are tied as the two top-rated Logistics companies in SA scoring a 5.0 stars out of 5 stars.  Although they both have 5.0 stars, it should be noted that they have few reviews, 5 and 4 reviews respectively. 

Positive ratings increase customer traffic to the business’s website and promote branding, marketing, and sales growth. Ratings also influence customers’ purchasing decisions and can mean the difference between a failing and a rising company. With 4.5 stars for Barloword Logistics and 4.4 stars for Lieben logistics, they are congratulated on their efficiency and dignity in working. 

In terms of reviews, Connect Logistics Limited leads the pack with 117 reviews, followed by Onelogix (Pty) Ltd with 102 reviews and Rhenus Logistics comes third with 94.  It’s however important to understand that having a good rating with a large sample size is a very desirable feature.

Congratulations to the CEOs of the listed Logistics companies in both categories for their excellent services. With such an outcome, eKomi wants more businesses to be aware of the correlation between online star ratings and sales. It has been revealed that customers have access to more resources and are more likely to locate a product that meets their specific needs. 

We urge all Logistics businesses in the industry to up their game and reach out to a review agency like eKomi which works with an efficient team to produce reviews that are organic and credible. 

Be sure to check out eKomi’s blog in three months to read our follow-up assessment on which Logistics Companies in SA will be the best and most rated.