Top Hardware in Cape Town

When moving to a new city, one of the many things you’ll need can be found in hardware stores. These stores sell everything from PVC pipes to bathroom fittings and assist in the setup of homes and offices all over the world. In this StarInsights report, we examine the top-rated and most-reviewed hardware stores in Cape Town based on customer reviews.

Reviews and Hardware Stores

Customer service is key for any business to work properly. To stabilize, grow and establish itself in its sector. It’s exactly the same in hardware stores. With everything online, the customer experience becomes the utmost value to gauge the success of the hardware business.

Complementarily, consumers use reviews to tell their purchasing stories. They can describe their experience, make personal recommendations, and highlight the most memorable aspect of their experience. Based on this background, we have analysed the reviews every hardware in Cape Town has on their business page on Google My Business Profiles.

Most reviewed hardware shops in Cape Town

Hardware	Number of Reviews
Brights Hardware – Brackengate	3092
Spiro’s Mega Mica	1659
BUCO Brackenfell	509
Builders Express Paarl	487
BRIGHTS HARDWARE	480
BUCO Athlone	420
Build it City	389
Build It Ahmedia	331
Do It Yourself Hardware	274
Cashbuild	216

In terms of reviews, Brights Hardware – Brackengate  is the most reviewed with a stunning 3092 reviews, followed by Spiro’s Mega Mica with 1659 reviews and BUCO Brackenfell with 509 reviews is in third place. These hardware stores have made considerable progress in delivering a better experience for their customers. They put a strong emphasis on building meaningful relationships with their customers.

Top-rated hardware shops in Cape Town

Hardware	Ratings
Do It Yourself Hardware	4.5
Pryde Trusses & Hardware	4.5
Spiro’s Mega Mica	4.4
Hardware Centre	4.4
GHI Architectural Hardware	4.4
Oswald Brothers	4.4
Montague Gardens Hardware & Steel	4.4
AFRI-BUILD	4.3
BRIGHTS HARDWARE	4.3
Build It Ahmedia	4.2
TIMBACORE	4.2

Ratings are also quite significant to a business’s importance, and in the long run, they boost customer satisfaction and sales. Based on the official Google My Business ratings, as of April 4, 2023, the best-rated hardware in Cape Town is a tie between Do-It-Yourself Hardware and Pryde Trusses & Hardware, both with a 4.5-star rating. It’s important to note that all the listed hardware has managed to acquire a fair rating of 4.0 stars.

Great job to the CEOs of the listed hardware for understanding the importance of reviews. It’s crucial to realize that customer reviews serve as the foundation of any company because they serve as recommendations for promoting business. 

Customers who visit a hardware online product page can get a sense of what to expect from the services and the advantages products provide. Furthermore, the more reviews hardware has, the better its chances of improving credibility, consumer trust, and customer engagement. 

Bottom Line

To encourage more reviews, contact eKomi right away to increase the number of positive reviews for your company. eKomi specializes in increasing customer satisfaction and ranking. A free consultation will provide you with the necessary information on how to best achieve this goal without wasting time struggling alone against today’s powerful competition. In three months’ time, another StarInsights report will be published on hardware stores in Cape Town, conducting an in-depth analysis of changes that have occurred. Ensure that you keep an eye out for the updated report.