by Michael Ambros, Founder & CEO of eKomi Here’s the situation: You have a brick and mortar business. Your business has an online presence. You know that many current customers and future prospects do research online before making a purchase. They look for specifications, sizes, colors, warranties, prices, availability, hours, and location. Then they read reviews. […]
by Michael Ambros, Founder & CEO of eKomi Online reputation management (ORM) is a “thing” these days. Never heard of it? Let me explain. As you know, your local business earns a reputation based on interactions with customers. For the longest time, that reputation spread via word of mouth and a few rating services like […]
Help your customers find the best products they are looking for. Improve your revenue per browsing session, boost the average value of the order placed, and increase average page views through E-Commerce Personalization.