The Global Shipping Industry: How Customer Reviews Are Creating Product Demand

21. March 2018.Reading time 7 minutes.

Read how ratings and reviews are shaping the Global Shipping Industry.

Airbnb, Booking.com & Blockchain: How they Measure Customer Experience

8. March 2018.Reading time 7 minutes.

Read how companies like Airbnb and Booking.com measure customer experience.

Customer Feedback: Do Or Die

23. February 2018.Reading time less than 1 minute.

In 2016 Forrester Consulting prepared a report to evaluate in what way companies operating in the Financial Services industry are using customer feedback.

eKomi StarInsights: The Global Insurance Industry

25. January 2018.Reading time 12 minutes.

This edition of eKomi StarInsights will focus on the future of the Global Insurance Industry, while also concentrating on the effects that technological innovations will have on the industry.

eKomi opens a new office in Madrid!

23. January 2018.Reading time 4 minutes.

eKomi is excited to announce the opening of our new office located in Madrid, Spain!